Which CRM platforms integrate directly with the AI receptionist?

The primary CRM platforms that integrate directly include:

• ServiceTitan: The system integrates call data, transcriptions, and lead details directly into ServiceTitan, allowing for seamless job scheduling and dispatching without manual entry.

• Housecall Pro: The AI automatically logs new customer calls, text conversations, and web leads into Housecall Pro, designed to speed up the process of creating estimates and bookings.

• LeadTable: This is the proprietary CRM platform provided by MicroManaged Media. It serves as a central hub where every lead, call, form fill, and message syncs automatically to provide a complete view of customer touchpoints.

• Broadlume / Cyncly: Specifically for flooring and home improvement retailers, the system connects website form fills, chat leads, and quote requests from these platforms directly into the AI workflows.

Universal Integration Capabilities

Beyond these specific platforms, the AI receptionist is designed to connect with "virtually any CRM" through automation middleware. By utilizing Zapier and Make.com, the system can connect the AI receptionist to over 8,000 business applications.

This integration layer allows for complex workflows, such as:

• Airtable: Creating dynamic dashboards for real-time performance tracking.

• Google Workspace: Syncing data with Google Drive, Gmail, and Sheets.

• Twilio: Connecting voice and text tracking.

Note on Other "Gracie" Platforms: While the "Gracie" AI discussed here refers to the contractor-focused receptionist by MicroManaged Media, other sources mention a "Gracie" AI chatbot by Grace Hill which integrates with the PerformanceHQ platform for the multifamily real estate industry. However, for home service contractors, the integrations listed above (ServiceTitan, Housecall Pro, etc.) are the relevant standards.