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About Gracie

Contractors suck at answering their phone. Now you can afford a receptionist.

Gracie was built for one reason: home service businesses lose jobs every day because they cannot answer every call. We are here to change that.

3sAverage answer time
24/7Always available
98%Call capture rate
24hrTypical setup time
Our story

Every missed call is a lost job

Home service businesses run on phone calls. When a homeowner needs an HVAC repair, a plumber, an electrician, or a roofer, they call. If nobody answers, they call the next company. It is that simple, and that brutal.

The problem is that contractors cannot always answer the phone. They are on a roof, under a sink, inside an attic, or driving between job sites. Hiring a full-time receptionist is expensive, and traditional answering services only take messages. The gap between what a business needs and what is available has been costing contractors revenue for decades.

Gracie was built to close that gap. She answers every call, 24 hours a day, 7 days a week. She does not just take a message. She qualifies the lead, books the appointment, routes the emergency, and sends a summary to your team. She sounds professional, she knows your business, and she never takes a lunch break.

We are not trying to serve every industry. We are focused on home service businesses because that is where we can make the biggest difference. HVAC companies, plumbers, electricians, roofers, flooring contractors, fence and deck builders, general contractors, pest control professionals, and short-term rental property managers all share the same challenge: the phone rings at the worst possible moment, and every missed call is revenue lost to a competitor.

Gracie is our answer to that problem. She is affordable, she is reliable, and she is built around the way your business actually works.

Gracie AI Receptionist
What we believe

Principles that shape everything we build

01

Built for home services

We do not try to serve every industry. Gracie is designed specifically for HVAC, plumbing, electrical, roofing, flooring, fencing, general contracting, pest control, and other home service businesses.

02

Every Gracie is custom

We do not hand you a generic template. Every AI receptionist is configured around your services, service area, scheduling process, and customer care standards.

03

We handle the complexity

You do not need to become an AI expert. We build, test, and launch your Gracie, then adjust her as your business evolves.

04

No contracts, no friction

Gracie plans are month-to-month. If she is not the right fit, you can cancel anytime. We earn your business every month.

Frequently asked questions

About Gracie questions

Common questions about Gracie, our story, and how we help home service businesses.

What is Gracie?

Gracie is an AI receptionist built exclusively for home service businesses. She answers every inbound call 24/7, books appointments, qualifies leads, routes emergencies, sends SMS follow-ups, and logs every conversation to your CRM.

Who created Gracie?

Gracie was created by a team that saw home service businesses losing revenue to missed calls. The founders understood that contractors, plumbers, electricians, HVAC technicians, and other tradespeople cannot always answer the phone while on a job site, and that every missed call is a lost opportunity.

Why is Gracie only for home service businesses?

Home service businesses have unique needs: emergency routing, seasonal call surges, service-area verification, appointment scheduling, and trade-specific lead qualification. By focusing on this industry, Gracie delivers a far more tailored experience than a generic answering service.

How is Gracie different from a traditional answering service?

Traditional answering services take a message and promise a callback. Gracie qualifies the caller, checks your calendar, books the appointment, routes emergencies, sends follow-up texts, and logs everything to your CRM — all during the first call.

Do I need to be technical to use Gracie?

No. We handle the setup, configuration, testing, and launch. You tell us about your business, and we build your Gracie around it. Ongoing adjustments are handled by our team as well.

Is Gracie a robot or a real person?

Gracie is an AI receptionist. She introduces herself naturally and conducts a professional conversation. The experience is designed to be helpful and transparent, reflecting your business standards.

How much does Gracie cost?

Pricing depends on your call volume and coverage needs. We offer month-to-month plans with no long-term contracts. Book a demo to see the plan that fits your business.

Can I cancel anytime?

Yes. There are no long-term contracts. You can cancel anytime, and we will not make the process difficult. We believe in earning your business every month.

Book a demo

Stop losing calls.
Start growing.

Gracie captures every lead, books every job, and never lets a customer hit voicemail.

Book a demo

See Gracie in action. Pick a time that works for you.

Every AI receptionist and chatbot is built by us
No contracts — cancel anytime
Cancel anytime, zero friction
Works with your current tools