Gracie answers, qualifies, books, routes, and follows up—giving home service businesses one connected system for every new customer conversation.
Each Gracie service can work on its own, but the real advantage comes when calls, bookings, routing, texts, and website conversations work together. Customers get a fast, consistent response while your team gets the context needed to do the work.
Choose the coverage your business needs today, with room to add more as you grow.
A natural, business-trained voice answers every call, helps customers, qualifies new leads, and keeps your front desk covered around the clock.
Gracie guides qualified customers toward the right appointment without asking them to wait for an office callback.
Calls are understood before they are transferred, so urgent issues and valuable opportunities reach the right person with useful context.
Timely, relevant text messages keep the conversation moving after a call and make it easier for customers to take the next step.
Turn website visits into qualified conversations with a knowledgeable assistant that answers questions and captures opportunities day or night.
Your customers should never feel like they are talking to a generic system. We shape Gracie around how your company speaks, works, schedules, and responds.
Talk through your setup →Answers and workflows based on your real customer questions.
Services, service areas, hours, policies, and approved information.
Realistic scenarios checked before your customers ever interact.
Adjustments as your team, seasons, and business needs change.
We handle the complexity behind the scenes so your team gets a polished experience without becoming AI experts.
Your services, coverage area, hours, FAQs, escalation rules, and preferred customer experience shape the plan.
Every conversation path is configured around your operation instead of forcing you into a generic template.
Common questions, edge cases, urgent calls, transfers, bookings, and handoffs are checked before launch.
As your services and team evolve, Gracie can be adjusted to keep supporting the way your business actually works.
Common questions about Gracie's services and how they work. Still have questions? Call us at (404) 207-1381.
Gracie offers 24/7 call answering, appointment booking, lead qualification, smart call routing, automated SMS follow-up, call summaries, CRM logging, spam filtering, and a branded website chatbot. You can choose the coverage you need and add more as you grow.
Yes. You can choose full-time coverage, after-hours only, overflow during busy periods, or any combination that fits your business. The schedule is yours to define.
Most businesses are live within 24 hours. We handle the setup, configure your conversation paths, test every scenario, and launch when you are ready.
No. Your existing business number forwards calls to Gracie based on the coverage schedule you choose. Your customers never need to dial a different number.
Yes. Every Gracie AI Receptionist plan includes a branded website chatbot at no extra charge. The chatbot works alongside the phone receptionist to capture leads from website visitors.
Yes. Gracie can log call details, lead information, and appointment data to your CRM or scheduling system automatically, eliminating manual data entry.
Gracie can be adjusted as your services, team, or business needs evolve. We handle ongoing updates so your Gracie always reflects the way your business actually works.
No. Gracie plans are month-to-month with no long-term contract. You can cancel anytime.
Gracie captures every lead, books every job, and never lets a customer hit voicemail.
Book a demoSee Gracie in action. Pick a time that works for you.