Stop Losing Pest Control Jobs to Missed Calls:
Meet This Is Gracie
The average pest control business loses 20–35% of inbound calls to voicemail or busy lines. When a customer spots rodents, bed bugs, or a termite swarm, they want help immediately. This Is Gracie captures every panicked lead, qualifies the infestation, and books recurring service contracts 24/7.
A homeowner turns on their kitchen light and spots cockroaches scattering across the floor — or notices fresh rodent droppings in their pantry. Panicked and revolted, they search Google and call your business.
- But you're off the clock for the evening.
- Or it's midday, and you're wearing full PPE, a respirator, and carrying a 4-gallon backpack sprayer in a dark crawl space.
- Or spring swarm season just hit, and your office lines are completely jammed.
The call goes straight to voicemail.
Here is the brutal truth of the pest control industry:
of homeowners hire the very first pest control company that answers the phone.
Nobody sleeping in a house with suspected bed bugs or active rodents is going to leave a voicemail and wait until morning — they instantly call the next company on Google. Every missed call is a $250 initial spray, a $1,500 bed bug heat treatment, or a $500/year recurring contract handed straight to your competitor.
The 24/7 AI Dispatcher Built for Pest Control Pros
This Is Gracie isn't a rigid "press 1 for service" phone tree, nor is it an untrained live answering service taking vague, inaccurate notes. This Is Gracie is a state-of-the-art, natural-sounding AI receptionist trained specifically for pest control and extermination businesses.
Gracie sounds like an expert office dispatcher sitting right at your front desk. She handles panicked callers with empathy and professionalism so you can stay focused on route efficiency and field treatment.
"Pest control is a recurring revenue business. Missing one phone call doesn't just lose you an initial treatment fee — it costs you years of recurring monthly or quarterly service contracts. This Is Gracie protects your recurring pipeline."
How This Is Gracie Transforms Your Pest Control Business
She Speaks Pest Control
Gracie knows the difference between an acute emergency (like yellow jackets indoors, wildlife in the attic, or bed bugs) and routine recurring maintenance requests. She triages calls based on your specific operational rules.
Captures High-Value Recurring Revenue
Gracie gathers crucial initial details — pest type, property size, indoor vs. outdoor issues, and active severity — so you can quote accurately or schedule immediate initial inspections.
Instant Inspection & Treatment Scheduling
Answers every call in under 3 rings. Gracie syncs directly with your scheduling software to book route appointments without frustrating phone tag.
Warm Live Transfers for Urgency
Got a severe infestation or high-ticket commercial lead? This Is Gracie can perform live, warm transfers straight to your cell phone or lead technician.
Syncs with Pest CRMs
Call audio, transcripts, and AI-generated summaries push automatically into your industry CRM (like FieldRoutes, GorillaDesk, PestPac, ServiceTitan, or Jobber).
Filters Out Solicitors & Spam
Gracie acts as a gatekeeper, weeding out robocalls, SEO pitches, and vendors so your phone only alerts you to real, paying customers.
Built for the way your pest control business runs
Emergency Infestation Triage
Gracie recognizes bed bugs, yellow jackets indoors, and wildlife in the attic as acute emergencies and routes them to your on-call tech for immediate response.
Recurring Contract Capture
Gracie doesn't just book one-time sprays — she asks about ongoing protection plans so a $250 initial call turns into a $500/year recurring contract.
Swarm Season Call Surges
When spring swarm season hits and call volume spikes, Gracie answers every call simultaneously — no busy signals, no hold times, no lost leads.
Route-Based Scheduling
Gracie syncs with your scheduling software to book appointments that fit your existing route, maximizing technician efficiency and drive time.
What home service pros are saying
Simple, Transparent Pricing
Keep your business running 24/7 without missing a single call or lead.
Solo Operator
Perfect for solo operators and single-truck crews needing automated call screening and booking.
75 Included Minutes (~55 calls/mo)
Gracie Chatbot Included ($0 EXTRA) Book demo- 75 Included Minutes (~55 calls/mo)
- 24/7 AI call answering & message taking
- Automated lead screening (No live call transfers)
- Appointment booking
- Call recordings & summaries
- Email & SMS notifications
- Basic CRM logging
- Setup support included
Overage: $0.85 per additional minute
Growth & Dispatch
For established service teams ready for live emergency dispatch and call bridging.
200 Included Minutes (~147 calls/mo)
Gracie Chatbot Included ($0 EXTRA) Book demo- 200 Included Minutes (~147 calls/mo)
- Everything in Solo Operator
- Warm Call Transfers to Live Operators
- Emergency Dispatch & Off-Hours Routing
- Automated post-call SMS lead nurture
- Bi-directional CRM & calendar sync
- Custom lead qualification flows
- Priority support
Overage: $0.75 per additional minute
Fleet & Commercial
For multi-location businesses and fleets with complex, multi-operator transfer workflows.
500 Included Minutes (~367 calls/mo)
Gracie Chatbot Included ($0 EXTRA) Contact us- 500 Included Minutes (~367 calls/mo)
- Everything in Growth & Dispatch
- Warm Call Transfers & Multi-Department Routing
- Multi-location & branch routing
- Custom webhooks & API integrations
- Dedicated account manager
- Advanced analytics dashboard
- White-glove onboarding
Overage: $0.65 per additional minute
No credit card required to start. Cancel anytime.
Gracie Chatbot Only
Don’t need the AI receptionist? Get a website chatbot powered by the latest AI, trained on your business to capture leads and answer customer questions 24/7.
- Latest AI-powered chatbot
- Trained on your business info
- Lead capture & qualification
- Website integration included
Pest control AI receptionist questions
Common questions about using Gracie for your pest control business. Still have questions? Call us at (404) 207-1381.
How does Gracie handle emergency pest control calls?
Gracie recognizes acute emergencies like bed bugs, yellow jackets indoors, and wildlife in the attic through conversation and routes them to your on-call technician for immediate response.
Can Gracie capture recurring service contracts?
Yes. Gracie asks about ongoing protection plans and recurring maintenance so a one-time $250 initial call can turn into a $500/year recurring contract.
How does Gracie handle swarm season call surges?
When spring swarm season hits and call volume spikes, Gracie answers every call simultaneously with no busy signals, no hold times, and no lost leads.
Does Gracie know the difference between emergency and routine pest calls?
Yes. Gracie asks about the pest type, severity, indoor vs. outdoor location, and whether it is an active infestation or a routine maintenance request, then triages based on your operational rules.
Does Gracie work with FieldRoutes, GorillaDesk, or PestPac?
Yes. Call audio, transcripts, and AI-generated summaries push automatically into your industry CRM, including FieldRoutes, GorillaDesk, PestPac, ServiceTitan, and Jobber.
Can Gracie schedule route appointments efficiently?
Yes. Gracie syncs directly with your scheduling software to book appointments that fit your existing route, maximizing technician efficiency and minimizing drive time.
Will Gracie filter out SEO pitches and telemarketers?
Yes. Gracie acts as a gatekeeper, weeding out robocalls, SEO pitches, and vendors so your phone only alerts you to real, paying customers.
Does Gracie work with my current pest control business number?
Yes. Your existing number can forward to Gracie based on the coverage you choose. Customers never need to dial a different number.
Stop losing calls.
Start growing.
Gracie captures every lead, books every job, and never lets a customer hit voicemail.
Book a demoSee Gracie in action. Pick a time that works for you.