Stop letting high-ticket outdoor living jobs slip away
Fence and deck contractors lose 20–35% of inbound calls to voicemail or busy lines. You can't answer the phone while running a post-hole auger or operating a compound miter saw. This Is Gracie captures every inquiry, qualifies project leads, and books high-ticket outdoor estimates 24/7.
A homeowner is ready to replace their rotting wood deck with a $25,000 composite outdoor living space, or they need 250 linear feet of custom privacy fencing. They search Google and call your company.
- But you're operating heavy equipment, setting posts in concrete, or high up on framing.
- Or you're wearing ear protection over the roar of power saws and nail guns.
- Or spring/summer rush just hit, and your phone won't stop ringing while you're on a job site.
The call goes straight to voicemail.
Here is the brutal truth of the outdoor construction trade:
of homeowners hire the very first contractor who picks up the phone.
Homeowners getting quotes for a backyard transformation won't leave a message and wait days for a callback — they tap the next builder on Google. Every missed call is a $6,000 fence job or a $30,000 custom deck build handed straight to your competitor.
The 24/7 AI Receptionist Built for Fence & Deck Pros
This Is Gracie isn't a clunky "press 1 for sales" menu, nor is it an off-site call center taking basic, useless notes. This Is Gracie is a state-of-the-art, natural-sounding AI receptionist trained specifically for fence, deck, and outdoor living contractors.
Gracie sounds like a knowledgeable front office manager sitting right at your desk. She handles inquiries seamlessly so you can keep job sites moving without sacrificing your lead pipeline.
When spring weather hits, call volume explodes. Missing those calls means leaving tens of thousands of dollars on the table. This Is Gracie scales effortlessly to handle every seasonal surge.
How Gracie helps your fence & deck business
She Speaks Fence & Deck
Gracie knows the difference between a custom Trex composite deck, a cedar privacy fence, aluminum railing, and a simple repair. She tailors every conversation based on your exact business scope.
Qualifies Project Leads Upfront
Gracie asks key project details — material preferences, estimated dimensions and linear footage, budget, and desired timeline — ensuring you only spend time driving out to meet serious, high-value clients.
Instant On-Site Estimate Booking
Gracie syncs directly with your scheduling software to book site visits and estimate appointments into your calendar without back-and-forth phone tag.
Warm Live Transfers
Got an urgent commercial contract or a high-ticket residential lead on the line? This Is Gracie can perform a live warm transfer straight to your cell phone so you close on the spot.
Integrates with Contractor CRMs
Call recordings, transcripts, and AI-summarized lead details push automatically into your CRM — including Jobber, ServiceTitan, Buildertrend, and Housecall Pro.
Blocks Telemarketers & Suppliers
Material suppliers, job seekers, and spam callers get filtered out automatically, so your phone only alerts you to paying clients.
What home service pros are saying
Simple, Transparent Pricing
Keep your business running 24/7 without missing a single call or lead.
Solo Operator
Perfect for solo operators and single-truck crews needing automated call screening and booking.
75 Included Minutes (~55 calls/mo)
Gracie Chatbot Included ($0 EXTRA) Book demo- 75 Included Minutes (~55 calls/mo)
- 24/7 AI call answering & message taking
- Automated lead screening (No live call transfers)
- Appointment booking
- Call recordings & summaries
- Email & SMS notifications
- Basic CRM logging
- Setup support included
Overage: $0.85 per additional minute
Growth & Dispatch
For established service teams ready for live emergency dispatch and call bridging.
200 Included Minutes (~147 calls/mo)
Gracie Chatbot Included ($0 EXTRA) Book demo- 200 Included Minutes (~147 calls/mo)
- Everything in Solo Operator
- Warm Call Transfers to Live Operators
- Emergency Dispatch & Off-Hours Routing
- Automated post-call SMS lead nurture
- Bi-directional CRM & calendar sync
- Custom lead qualification flows
- Priority support
Overage: $0.75 per additional minute
Fleet & Commercial
For multi-location businesses and fleets with complex, multi-operator transfer workflows.
500 Included Minutes (~367 calls/mo)
Gracie Chatbot Included ($0 EXTRA) Contact us- 500 Included Minutes (~367 calls/mo)
- Everything in Growth & Dispatch
- Warm Call Transfers & Multi-Department Routing
- Multi-location & branch routing
- Custom webhooks & API integrations
- Dedicated account manager
- Advanced analytics dashboard
- White-glove onboarding
Overage: $0.65 per additional minute
No credit card required to start. Cancel anytime.
Gracie Chatbot Only
Don’t need the AI receptionist? Get a website chatbot powered by the latest AI, trained on your business to capture leads and answer customer questions 24/7.
- Latest AI-powered chatbot
- Trained on your business info
- Lead capture & qualification
- Website integration included
Fence & Deck AI receptionist questions
Common questions about using Gracie for your fence & deck business. Still have questions? Call us at (404) 207-1381.
Can Gracie book fence and deck installation appointments?
Yes. Gracie can schedule fence installations, deck builds, pergolas, and other outdoor structure projects automatically, syncing with your crew calendar.
How does Gracie qualify fence and deck project leads?
Gracie can ask about the project type, material preferences, approximate linear footage or deck size, property type, and timeline, so you arrive prepared for the consultation or installation.
Can Gracie handle storm-damage fence repair calls?
Yes. Gracie recognizes storm-damaged fences and decks as urgent situations and routes those calls to your crew immediately, following your escalation process.
How does Gracie handle seasonal call surges?
Gracie handles unlimited concurrent calls, so every customer gets through during your busy spring and summer season without busy signals or voicemail.
Can Gracie ask about fence materials and height?
Yes. Gracie can ask about fence material, height, style, gate requirements, and deck material preferences, so your crew brings the right supplies.
How does Gracie handle after-hours fence and deck inquiries?
Gracie answers every after-hours call professionally, captures project details and contact information, and schedules consultations for the next available business day.
Will Gracie know my fence and deck service area?
Yes. Your service area is configured during onboarding, so Gracie can confirm whether a caller is within your coverage zone before scheduling.
Does Gracie work with my current fence and deck business number?
Yes. Your existing number can forward to Gracie based on the coverage you choose. Customers never need to dial a different number.
Stop losing calls.
Start growing.
Gracie captures every lead, books every job, and never lets a customer hit voicemail.
Book a demoSee Gracie in action. Pick a time that works for you.