Stop Letting High-Ticket Roofing Jobs Slip Through the Cracks:
Meet This Is Gracie
The average roofing contractor loses 20–35% of inbound calls to voicemail or busy lines. Answering a phone call while tethered on a 10/12 pitch roof isn't just inconvenient — it's dangerous. This Is Gracie captures every lead, manages storm call surges, and books high-ticket roofing jobs 24/7.
Right after a severe hail storm or sudden downpour. A homeowner notices water dripping through their ceiling, or they're eager to get an estimate for a full roof replacement. They search Google and call your business.
- But you're harness-bound on a steep roof with a nail gun roaring in the background.
- Or you're up a ladder carrying shingles where reaching for your phone is a serious safety hazard.
- Or a sudden weather event just caused 50 homeowners to call your front office all at the same time.
The call goes to voicemail.
Here is the brutal truth of the roofing industry:
of homeowners hire the very first contractor who picks up the phone.
Whether it's an emergency tarping job or an active leak, homeowners won't leave a message while water damages their home — they just call the next roofer on Google. Every missed call is a $1,000 leak repair or a $20,000 full replacement handed straight to your competitor.
The 24/7 AI Receptionist Built for Roofing Contractors
This Is Gracie isn't a frustrating "press 1 for sales" phone tree, nor is it an out-of-state call center taking basic, low-quality notes. This Is Gracie is a state-of-the-art, natural-sounding AI receptionist built specifically to handle the demands of the roofing trade.
Gracie sounds like a knowledgeable, professional member of your team. She answers every call instantly, keeping your calendar full while your crew stays focused and safe on the roof.
"During storm season, missing calls means throwing away thousands in insurance claims and full replacements. This Is Gracie scales instantly to handle high call volumes so you never miss a lead."
How This Is Gracie Transforms Your Roofing Business
She Speaks Roofing
Gracie knows the difference between an active roof leak that needs emergency tarping, an insurance claim inspection after a hail storm, and a routine retail replacement quote.
Handles Heavy Call Surges
When a storm hits your local area, call volume spikes fast. While a human front desk gets overwhelmed, Gracie can answer unlimited calls simultaneously — zero busy signals, zero hold times.
Instant Answers & Inspection Booking
Answering every call in under 3 rings, Gracie captures the caller's name, address, roof issue, and whether it's an insurance or cash job. She can schedule free roof inspections directly into your sales team's calendar.
Warm Live Transfers
Need urgent emergency leads routed fast? This Is Gracie can instantly perform a live warm transfer straight to your field manager or on-call sales representative.
Integrates with Roofing CRMs
Call audio, transcripts, and AI-generated summaries sync directly to your CRM (like JobNimbus, AccuLynx, Roofr, or ServiceTitan).
Blocks Telemarketers & Solar Solicitors
Gracie acts as your gatekeeper, filtering out spam calls and vendors so you and your team only spend time closing real roofing jobs.
Built for the way your roofing business runs
Storm Season Call Surges
When hail or wind events hit, 50 homeowners may call at once. Gracie answers every single one simultaneously — no busy signals, no hold music, no lost leads.
Emergency Leak & Tarp Routing
Gracie recognizes active leaks as emergencies and routes them to your on-call crew for immediate tarping — before the homeowner calls the next company.
Insurance vs. Cash Job Qualification
Gracie asks whether the job is an insurance claim or a cash retail job, so your sales team knows exactly what to prepare before rolling out to the inspection.
Free Roof Inspection Scheduling
Gracie books free roof inspections directly into your sales team's calendar, keeping your pipeline full of qualified leads ready to close.
What home service pros are saying
Simple, Transparent Pricing
Keep your business running 24/7 without missing a single call or lead.
Solo Operator
Perfect for solo operators and single-truck crews needing automated call screening and booking.
75 Included Minutes (~55 calls/mo)
Gracie Chatbot Included ($0 EXTRA) Book demo- 75 Included Minutes (~55 calls/mo)
- 24/7 AI call answering & message taking
- Automated lead screening (No live call transfers)
- Appointment booking
- Call recordings & summaries
- Email & SMS notifications
- Basic CRM logging
- Setup support included
Overage: $0.85 per additional minute
Growth & Dispatch
For established service teams ready for live emergency dispatch and call bridging.
200 Included Minutes (~147 calls/mo)
Gracie Chatbot Included ($0 EXTRA) Book demo- 200 Included Minutes (~147 calls/mo)
- Everything in Solo Operator
- Warm Call Transfers to Live Operators
- Emergency Dispatch & Off-Hours Routing
- Automated post-call SMS lead nurture
- Bi-directional CRM & calendar sync
- Custom lead qualification flows
- Priority support
Overage: $0.75 per additional minute
Fleet & Commercial
For multi-location businesses and fleets with complex, multi-operator transfer workflows.
500 Included Minutes (~367 calls/mo)
Gracie Chatbot Included ($0 EXTRA) Contact us- 500 Included Minutes (~367 calls/mo)
- Everything in Growth & Dispatch
- Warm Call Transfers & Multi-Department Routing
- Multi-location & branch routing
- Custom webhooks & API integrations
- Dedicated account manager
- Advanced analytics dashboard
- White-glove onboarding
Overage: $0.65 per additional minute
No credit card required to start. Cancel anytime.
Gracie Chatbot Only
Don’t need the AI receptionist? Get a website chatbot powered by the latest AI, trained on your business to capture leads and answer customer questions 24/7.
- Latest AI-powered chatbot
- Trained on your business info
- Lead capture & qualification
- Website integration included
Roofing AI receptionist questions
Common questions about using Gracie for your roofing business. Still have questions? Call us at (404) 207-1381.
How does Gracie handle storm season call surges?
When a hail or wind event hits your area, Gracie can answer unlimited calls simultaneously. There are no busy signals, no hold times, and no missed leads — even if 50 homeowners call at the same time.
Can Gracie tell the difference between a leak and a replacement quote?
Yes. Gracie asks about the nature of the roof issue, whether there is an active leak, and whether the call is for an insurance claim or a cash retail job, then routes and schedules accordingly.
Can Gracie schedule free roof inspections?
Yes. Gracie books free roof inspections directly into your sales team calendar, capturing the caller's name, address, roof issue, and job type so your reps arrive prepared.
Does Gracie work with JobNimbus, AccuLynx, or Roofr?
Yes. Call audio, transcripts, and AI-generated summaries sync directly to your roofing CRM, including JobNimbus, AccuLynx, Roofr, and ServiceTitan.
How does Gracie handle emergency roof leaks?
Gracie recognizes active leaks as emergencies through conversation and can perform a live warm transfer straight to your field manager or on-call sales representative for immediate response.
Can Gracie filter out solar solicitors and telemarketers?
Yes. Gracie acts as your gatekeeper, screening out spam calls, vendors, and solar solicitors so your team only spends time on real roofing jobs.
Will Gracie confirm my roofing service area?
Yes. Your service area is configured during onboarding, so Gracie can verify whether a caller is within your coverage zone before scheduling an inspection.
Does Gracie work with my current roofing business number?
Yes. Your existing number can forward to Gracie based on the coverage you choose. Customers never need to dial a different number.
Stop losing calls.
Start growing.
Gracie captures every lead, books every job, and never lets a customer hit voicemail.
Book a demoSee Gracie in action. Pick a time that works for you.